World Wide Shipping    Sites of Interest medicalmarihuana.ca 
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FREQUENTLY ASKED QUESTIONS
Q: Do the disks really keep the marihuana
fresh?Yes, they really do keep your medical marijuana and other cannabis products fresh for extended periods of time. We DO NOT sell products that DO NOT WORK, period! All of our products, which we currently feature, have been sold to many customers worldwide! People love our products, which is why a big part of our business is REPEAT customers! We pride ourselves on supplying many satisfied customers with the best legal cannabis disk product(s) in the business! You can count on us and we plan on being here forever! Q: Are all of your products legal? The products that are used to manufacture the disks are 100% legal in Canada, and most other parts of the free world. We promise that you will NEVER find ANY ILLEGAL product ON THIS WEBSITE! We ship worldwide daily, and have never had any problems with delivery to any address. Q: Are your products harmful? No, by following the directions on site where applicable there is no harm. Remember your purpose for using our products is to refresh-in your medical marihuana, tobacco, or cannabis products. Also, any product that is inhaled may produce tar and thus poses a health risk if used for prolonged periods of time. Please review our disclaimer for info regarding the usage of our products. A1Refresh-in-Disk.com is not responsible for the abuse of any product that you use our disks for. Q: How to make an order and to use the shopping cart? It's very easy to order at A1Refresh-in-Disk.com. Prices shown are in Canadian Funds. Delivery, if you have made your selection, will be added to your order. After you have made your selection, by simply add item(s) you have chosen to your shopping chart by clicking the "ADD TO CART" button, which is located under the disk size. After doing above step, then you can see how many items in your shopping cart and how much. When you have finished adding items to your shopping cart, click the word "View Cart" in the Shopping Cart Area. If you wish to delete an item from your Shopping Cart, click the "Remove" link that appears to the left of any item in your Shopping Cart. You can also change the quantity of the ordered items in the "qty" column. After you have placed the order you will be notified by e-mail when we approve and ship your order. Q: Do you ship worldwide? We accept mail orders in Canadian or US Funds (certified checks and money orders) for customers outside Canada. We also accept money through Pay Pal if your country is allowed. Please check Pay Pal "Policy" on if you can. Otherwise Print out our a mail order form. Q: How is my personal information protected? We do not sell our client list to anyone, at any price. And we do not give customer's information to any governmental organization for any reasons. Q: How is my transaction secured? The payment system is secure and safe, as all collected customer important data would be encrypted through Secure Socket Layer (S S L) system. So, please feel free to shop in our store. You only pay for TOTAL PRICE which is listed in our website and any shipping charges. All charges relating to Custom duties and tariffs are your responsibility. Local custom duty/tax, which may arise in your country, are not our responsibility. Q: Can I pay by Cash or money order? Yes - You sure can! Print out our Mail Order Form. If you do not have a printer, include a note with your name/address and what you are ordering. If you require further order assistance, please contact our Customer Service. Primary methods of payment through Pay Pal include: Accept credit cards, bank transfers, debit cards, and more. Q: How long does it take to process an order? All in stock orders will be shipped within 24 hours from the moment after you receive confirmation email from us (not auto responder). Orders received on Saturdays, Sundays and public holidays are sent on the second working day following the confirmation. If within 48 hours from the moment you placed order you do not receive any confirmation from us, please contact our Customer Service. Q: How long does it take for me to get my order? Your order will leave our warehouse within 2 business days (usually 48 hrs) Allow 3-6 business days for delivery in Canada and 7-14 Worldwide. In some rare occurrences your packages may be delayed in the process of shipping, please let us know so we can attempt to track your package. In the even that you do not receive your package within 25 days, these packages are declared lost or stolen and we guarantee to resend you the packages or to fully refund you the money for your order as long a there are no wrong address or incomplete address case caused by you (please see our Disclaimer page). Q: What way do you usually use for shipping? We use Canadian Post whose service is reliable. After your order has been shipped, we send you a notification email to check the delivery status of your order, but only if you provide us with your email address. Q: What is Our Guarantee? If you are not completely satisfied with your purchase A1Refresh-in-Disk.com will promptly replace your product within 30 days of a returned item. Only items purchased from A1Refresh-in-Disk.com can be exchanged. If you purchased a product from a retail store please return it to that store. You must enclose a copy of your receipt for action to be taken. If you still have any questions, please send email to: Customer Service by filling our our form. Q: How can you guarantee that you will send me the items I have ordered and that your website is not a fraud? Our primary guarantee is the name of our company. We know that our customers are the life's blood of our company. We are not short-sighted and take into consideration the long-term development of our company, we don't want to lose what is most important to us.
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